Refund policy

🛑 No Returns Policy

Effective Date: August 20, 2025

Thank you for shopping with Aloha Card Shop. Please read our No Returns Policy carefully before making a purchase.

1. All Sales Final

   • All products are sold as-is and all sales are final.

   • We do not accept returns, refunds, or exchanges once an order is placed.

2. Damaged or Incorrect Items

   • If you receive a damaged or incorrect item, you must contact us within 3 days of delivery at support@alohacardshop.com.

   • Provide your order number and clear photos of the issue.

   • At our discretion, we may offer a replacement or store credit.

3. Non-Returnable Items

   • Collectibles, limited releases, and mystery packs.

   • Sale, clearance, or promotional items.

   • Opened, used, or repackaged products.

   • Gift cards and digital products.

4. Shipping Issues

   • Once an order has shipped, we are not responsible for delays, losses, or theft caused by the carrier. Please contact the carrier directly with your tracking number.

5. Order Accuracy

   • Please ensure your shipping information is accurate before checkout.

   • We are not responsible for mis-entered addresses or unclaimed packages.

By completing your purchase, you agree to the terms of this No Returns Policy.